DJI Phantom 3 Shell Cracks
Possibly the biggest problem Phantom 3 owners face other than crashing is the fear of their Phantom 3 shell developing cracks.
There is a major design flaw with the Phantom 3 shell around the motors area, the plastic is simply not strong enough, DJI tried to solve the issue by changing the design of the shells slightly but owners are still reporting cracks.
Why cracks appear with some Phantoms and not others nobody knows, some have theories that is due to owners flying their Phantom aggressively or landing hard or having the brake setting too sharp, DJI stated it was a ‘bad batch’ of shells, if this is the case then why are the new design shells also developing cracks (not as many but this may be down to the being less of the newer design shells being owned)
Check your shells regularly, the cracks can sometimes be difficult to spot but can appear anywhere around the motors (normally on the bottom) and where the screws are.
What should you do if your shell develops a crack
Contact your retailer or DJI immediately. Do not fly your Phantom and we advise against trying to repair it yourself.
If you purchased your DJI Phantom 3 from Amazon you can replace it for brand new one within 30 days of purchase, this is also the case in other faults and in some cases Pilot error crashes! This is why we recommenced purchasing your Phantom 3 from Amazon.
If you have purchased your Phantom 3 from another retailer or from DJI customer support you will most likely need to return the Phantom 3 to DJI for them to replace the shell, repair times on this varies from 2-6 weeks, recently the turn around time has been getting quicker.
Can you prevent the shell cracks?
After market 3D printed plastic reinforcement plates are available, whether these help or not we are not entirely sure, they look like they should help but the drawback of having these plates fitted is that you can not see if a crack has developed. Some of the after market clip on prop guards also use similar types of plate for attaching the guards.
Flying less aggressively and turning your braking setting in the app down a little may also help.